How to Have a Custom Mascot Costume Made

To have a custom mascot costume made, contact the Masticot.com team with your idea, logo or sketch. You receive a quote and an estimated timeline, can approve an optional 2D sketch, then production and tracked delivery follow. This guide explains each step and what to prepare.

From idea to delivery: the steps of a custom mascot project

A 100% custom mascot is created from your own concept, logo or sketch. The Masticot.com team guides you from the initial design through to production, so you do not need technical knowledge of costume making to start. Here is how a typical project unfolds.

Each step is designed to let you check the details before manufacturing begins, which matters because every mascot is made to order and payment is made in full before production is launched.

• Step 1: contact the team with your idea, logo or sketch
• Step 2: receive a quote with an estimated delivery timeline
• Step 3: optionally validate a 2D sketch before production
• Step 4: production in partner workshops
• Step 5: delivery with tracking

Quote and estimated time for a custom creation

The turnaround time of a fully custom mascot depends on the complexity of the project: design, sketch approval and manufacturing. A simple character and a detailed one with many elements will not take the same time.

Your estimated delivery timeline is provided with your quote, before any order is placed. If your mascot is needed for a fixed-date event, say so in your first message so the team can confirm whether it is feasible and advise you on options compatible with your deadline.

Validating a 2D sketch before production

You can ask to see a sketch of your mascot before it is made. By selecting the 2D sketch before production option, you receive a visual proposal and manufacturing begins only once you have approved it.

This step is useful when the mascot represents a brand, a club or a school, because colours, proportions and details can be reviewed together before the costume is produced.

Personalising an existing model

If you prefer to start from an existing model, you can customise it directly on the product page. You choose the size, adapt the colours, add your logo or text, and select accessories.

This route suits projects where a standard character only needs to match your identity. If you realise your idea goes beyond these options, contact the team to discuss a fully custom creation.

• Size: from S to XXXL, plus a child size
• Colours adapted to your identity
• Logo or text added to the costume
• Accessories such as a built-in head fan, a cooling vest or shoes

What to prepare before contacting the team

A clear brief saves time and avoids misunderstandings. You do not need a perfect drawing: a rough sketch, a logo or a written description is enough to start the conversation.

Also think about who will wear the mascot. The size chosen serves as the basis for manufacturing, so measurements should be checked carefully. If in doubt, send the performer's measurements and the team will advise you.

• Your idea, a sketch or a reference image
• Your colours and your logo
• The wearer's height and measurements
• The date of your event or deadline
• Planned use: indoors, outdoors, long events
• Special needs, for example if the wearer uses glasses

Ordering several mascots for one project

Companies, clubs, schools, associations and communities often need more than one character, for example a team of mascots for a tournament, a campaign or a school event.

If you need several mascots for the same project, contact the team: you will receive a customised quote based on the quantity requested and your delivery timeline. Mention the number of mascots, the sizes needed and your deadline from the start.

Frequently asked questions about custom mascot costumes

Can I see a sketch of my mascot before production begins?

Yes, by selecting the 2D sketch before production option on the product page. Manufacturing then begins once you have approved the sketch.

How long does a 100% custom creation take?

The turnaround time depends on the complexity of the project: design, sketch approval and manufacturing. Our team provides an estimated delivery timeline with your quote, before any order is placed.

Where are the mascots made?

Masticot.com is a French company: design, customer service and order tracking are managed from France.

Can I order several mascots for the same event?

Yes. Contact our team: we will provide a customised quote tailored to your requested quantity and delivery timeline.

Can I pay in installments or cancel my order?

Payment must be made in full upon ordering, before production starts. The 14-day right of withdrawal applies to consumers only, and only to non-personalized models (only the size chosen); a personalized mascot (colors, logo, text, accessories, options…) is excluded, except as provided by law. Professional customers do not have this right. See our Terms and conditions of sale.

How can I track my delivery?

As soon as your order is dispatched, you receive an email with your tracking number so you can follow the package until delivery. We ship worldwide with end-to-end tracking.